Show delivery costs for:
Last order times (UK only)
Find out when to place your order for the most efficient delivery.
Monday to Friday
- 3 day delivery - order before 7pm
- 2 working days (not guaranteed) - order before 7pm
- 1 working day Premium delivery - order before 5pm
Saturday
- 3 day delivery - order before 2pm
- 2 working days (not guaranteed) - order before 11am
- 1 working day Premium delivery - order before 3pm
Sunday
- 3 day delivery - order before 4pm
- 2 working days (not guaranteed) - order before 2pm
- 1 working day Premium delivery - order before 3pm
Lovehoney Click & Collect
Lovehoney's click & collect service is a good way to guarantee even more discretion, especially if you have young children who may open your package unintentionally.
Just go through the checkout as normal and select the click & collect service to have your parcel delivered to one of over 7,000+ local collection points in the UK. Please note that you'll need to bring ID with you when you collect your parcel.
International delivery
Need Lovehoney shipping details for orders placed outside the UK? Lovehoney delivers to 50 countries worldwide, so check the drop down menu in the table above to view your country’s delivery information.
Parcel forwarding services
Lovehoney is not liable for any damage, defect, or loss that occurs to orders delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. If you report missing or damaged items, and we reasonably believe the order to have been delivered to a parcel forwarding company, we will not offer a replacement or a refund.
Your delivery details
Please make sure your delivery address is up to date in your Lovehoney Account! We are not responsible for failed deliveries caused by customer errors. For example, if you accidentally give us the wrong delivery address, contact number, or recipient name, we will be unable to refund your order. If you realise you've made a mistake before the order has been processed, please contact us straight away.
Let us help you discover your sexual happiness
If your parcel is sent to a local collection point, then that will be held for 7 days before being returned to us. Don't forget to take the delivery notification (collection card if applicable, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.